Terms and Conditions

Definitions

UsWe, Our means WP Easy Pty Ltd.

Customer(s) means the person purchasing a package.

Site means a WordPress based website

Hosting means the Customers‘ web hosting service. This may be WPEasy or an external hosting service.

Agency License(s) We purchase and retain multi-site licenses for several commercial plugins. Where the package specifies included Agency Licenses, we give the website permission to use our Agency License. The license belongs to WP Easy. So any required vendor support will need to come via WP Easy. 

This saves the customer significant annual licensing fees. However, if the customer wants direct vendor support, they will need to purchase their own licenses. 

General

ItemDescription
Advertised Prices
  1. All advertised prices are in Australian Dollars
  2. All prices include Australian Goods and Services Tax
Payments
  1. All payments will be automatically debited via Stripe when purchased.
  2. All packages have a 50% payment on order, with the remaining 50% due on completion.
Copyright

Any content provided by the customer;  including: images, video, copy, logos and audio, is the customers’ responsibility to ensure that they have the legal rights to use them on their website or digital media.

We will not copy any content from other websites not owned by the customer. We will only use content directly provided to us by the customer.

Any items provided by Us will be Our responsibility to ensure that they can legally be used on the website or digital media.

OwnershipOwnership of the website remains with WP Easy until all payments are completed by the customer
Domains & Hosting

Our packages do not include Domain registration or hosting. We may assist the customer to purchase these if needed.

We will develop the website on our own development domains and hosting.

On completion of the project we will transfer the new website to the customers domain and hosting.

Agency LicensesWe purchase Agency license for several commercial plugins. Where they have been used on your website, you will continue to get updates. However, as the license belongs to us, any vendor support for them must come through us.
Ongoing support

Once the project is completed, any further support will be charged at $150 / hour.

If the customer wants a service plan with unlimited support, hosting, management etc. See our other business here https://www.wpget.net/

Starter Package

ItemDescription
Licenses Included
  1. Elementor PRO (Agency)
  2. CleanTalk AntiSPAM
Revisions
  1. Maximum of 2 revisions per page
Logo and styleSuitable formats to be provided by the customer. Preferably SVG format
Page copy and Images
  1. We will provide stock images where needed. The customer needs to provide any images they specifically want.
  2. All page copy is to be provided by the customer.
Pages included

The layout of up to 3 pages is included

The customer may create as many other pages as they like.

Training includedUp to 20 minutes of user training is included.

Small Business Package

ItemDescription
Licenses Included
  1. Elementor PRO (Agency)
  2. CleanTalk AntiSPAM
  3. Crockoblock license (Agency)
  4. Dynamicooo license (Agency)
  5. WP Rocket (Optimization)
Revisions
  1. Maximum of 2 revisions per page
Logo and style
  1. The customer may supply suitable formats. Preferably SVG format
  2. Alternately we will create a logo and style guide
Page copy and Images
  1. We will provide stock images where needed. The customer needs to provide any images they specifically want.
  2. All page copy is to be provided by the customer.
Pages included

The layout of up to 6 pages is included

The customer may create as many other pages as they like.

Training includedUp to 1 hour of user training is included.

eCommerce Package

ItemDescription
Licenses Included
  1. Elementor PRO (Agency)
  2. CleanTalk AntiSPAM
  3. Crockoblock license (Agency)
  4. Dynamicooo license (Agency)
  5. WP Rocket (Optimization)
Revisions
  1. Maximum of 2 revisions per page
Logo and style
  1. The customer may supply suitable formats. Preferably SVG format
  2. Alternately we will create a logo and style guide
Page copy and Images
  1. We will provide stock images where needed. The customer needs to provide any images they specifically want.
  2. All page copy is to be provided by the customer.
Pages included

The layout of up to 15  pages is included

The customer may create as many other pages as they like.

WooCommerce Set-up
  1. Install and configure WooCommerce
  2. Connect to Payment Gateway
  3. Style to match website
  4. Set -up up to 5 products
  5. Test cart flow, payments and emails.
Training includedUp to 2 hour of user training is included.