By default, our packages have a 50% payment on the order. With the remaining 50% payable on completion of the project.
Once complete and all monies have been received, we will transfer the new website to your domain and hosting.
One of our team members (coordinator) will contact you to arrange a Zoom meeting for discovery.
In the meeting, the coordinator will discuss your requirements and set out a plan including:
- Logos and Style: Who will provide these and what the requirements are.
- Pages Wanted: List of pages and their function
- Features/Function: What features and functions are needed.
- General Branding: Slogans, Calls to action etc.
- Photos/Images: Descriptions of photos/images and who will provide them
- Copy: Who will provide copy and what is needed
- Domain and Hosting: What will the domain name be and where will the site be hosted.
We build your website on our development domains e.g. your-business-name.wpeasy.net
We use our own development servers to complete the build.
During this process, your website will be in “Maintenance Mode”. This means if anyone browses to the site they will get a “Coming soon” page. For you to preview the site we will create a user for you to log in with.
After the initial build is completed, our coordinator will arrange another Zoom call to look at the site and get your feedback.
Any revisions you want will be documented and actioned.
The number of revisions are detailed in our Terms & Conditions.
Once all revisions have been completed we will request the final payment owing.
Once all monies have been received we will transfer the new website to your domain and hosting.
We will run a final check to ensure the website is working correctly on your hosting.
Note: If there are any hosting related issues at this point. It will be up to your hosting provider to resolve them.
WP Easy packages are for people who want to pay up-front for a new website, without an ongoing service/maintenance plan.
Once completed, the customer will have 30 days to report any issues which may not have been noticed after the handover. These issues will be resolved at no additional charge.
After 30 days, any support request will be charged at AUD$150 (inc GST) per hour. See our Terms & Conditions for full details.
If you would prefer a full support plan with Hosting, Maintenance, Management, Backup, Security and unlimited support, please see our other website at https://www.wpget.net
