Frustrated with WordPress or just need reliable help?
Support, Maintenance, Help, Security, Monitoring & Fast Hosting
Our plans include everything to ensure your website looks great and works perfectly
Don’t have a WordPress Website yet?
So what is WPEasy?
Here’s what our customers say!
We are WordPress Support Gurus at your service
Up-time Monitoring
We monitor your website 24/7 to ensure it is online and working.
Downtime may indicate: Your website has been hacked, hosting and internet issues or updates that have caused problems.
When this happens, we identify & resolve these issues ASAP, providing you with total peace of mind.
Daily Security Scans
Our Daily Security Scans enables us to do two things, and do them very well.
- Scan your website to identify any Malware or malicious redirects that have inadvertently been installed
- Check your current WordPress core, Themes & Plugins against lists of identified vulnerabilities
Our systems immediately alert us to any Malware or Vulnerabilities that may have occurred, enabling us to act quickly to mitigate any risks.
Daily Cloud Backup
For ultimate security, of your website, your site should be backed up every day to a cloud storage.
Our system does this automatically and retains the previous 90 days of backups.
Should anything drastic happen to your website, or your web hosting service, we are able to recover your site to any day in the previous 90 day period.
If required, our system has the ability to move your website to another host or even a completely different domain ensuring you have very little downtime and peace of mind.
Regular Maintenance & Updates
LACK OF MAINTENANCE is the number 1 reason WordPress sites get hacked.
In addition to our 24/7 monitoring, our Theme, Plugins and Core are updated every single week, preempting any potential issues.
Daily Security Scans identify and detect any vulnerabilities in Themes or Plugins and are rectified immediately.
Broken Link Checks
Are the links on your website working correctly? Broken links can happen when adding or editing content. It’s easy to make a mistake. They can also occur when links to external URLs (other websites or pages) are not in use anymore.
There is nothing worse when a clicked link on your website displays “Page not found”. Not only is it a reflection of the professionalism of your business, it is just plain frustrating for users. Broken links also affect how easily you are found on the internet. The higher up you show when a search is done for your type of business, the better.
Broken links affect your ranking. We make sure that doesn’t happen.
Our Broken Link checking continuously checks your entire site for invalid links and notifies us as soon as any are detected.
Professional Support
Our Gurus are here to help you with whatever you need:
Fixing problems and assisting with adding or changing content,
Changing Menu Structures, Installing Themes or Plugins, Identifying the cause of issues or maybe you just have a general question or need advice.
Whatever you need, we guarantee fast, effective support.
Performance Enhancements
A slow website is just plain frustrating, right!
Optimising how quickly your web pages load is important for both your Google Search Engine Optimisation (SEO) rankings and your end user’s (customer’s) experience.
Many things can affect the speed of your website. We use proven processes to make your site work as fast as it possibly can.
We can make it even faster if WPEasy hosts your website. We use LiteSpeed and LSCache to make your site ultra-fast.
SEO Keyword Monitoring
Keeping track of how well your targeted keywords are performing in Google is so important. Especially if you are paying a Search Engine Optimisation (SEO) expert to manage this for you.
WPEasy’s monthly report let’s you know exactly how your keywords are performing
Woocommerce Reporting
Are you using Woocommerce for your shopping cart?
Want to know how well your store is doing and how you can improve sales?
Our monthly report will show you a simple-to-follow summary of how products and categories are selling, how promotions are performing and the sales volumes by day.
This is an essential tool in managing, pricing and promoting your products to maximise your ROI (Return On Investment).
In plain English……… sell more product and make more money!
Training / Education
We can maintain your website or, if you choose, you or your staff can manage your website content.
Our plans include support to help you with whatever you want done.
If you prefer, we also offer a training program to enable you and your staff to make changes and updates at any time.
Our Gurus are here to help you
OUR GUARANTEE!
We don’t outsource to cheap off-shore support services.
Our Gurus are all WordPress experienced and are based right here in Australia.
Level 1 Gurus: have the skills to work with and resolve most WordPress issues.
Level 2 Gurus: have the skills to Optimise your website performance and resolve Hosting issues.
Level 3 Gurus: have the skills to troubleshoot Themes and Plugins at a coding level.
The great news for you is that our customers get access to all three levels. So no problem is too big or too small.
Monthly Reporting
Our customers love their monthly reports.
They get a simple-to-understand report detailing all the work we have done to keep their site safe, secure and fast.
Reports include: Broken Link checks, Uptime report, Daily Security Scans, Daily Backups, Theme, Plugin and Core Updates, SEO Keyword performance and Woocommerce store performance (if installed)