Frustrated with WordPress or just need reliable help?
Support, Maintenance, Help, Security, Monitoring & Fast Hosting
Our plans include everything you need to ensure your website looks great and works properly
So what is WPEasy?
Here’s what our customers say!
WordPress Support Gurus at your service
Up-time Monitoring
We monitor your website 24/7 to check that it is on-line and working.
Down-time may indicate; A hacked website, Hosting Problems, Internet Issues or updates that have caused problems.
By knowing if/when this happens, problems can be identified & resolved ASAP.
Daily Security Scans
Our Daily Security Scans do two things. And do them very well.
1. Scan your website from the “front-end” to see if there is any Malware or malicious redirects happening.
2. Check your current WordPress core, Themes & Plugins against lists of identified vulnerabilities.
We get alerted if any Malware or Vulnerabilities are identified, enabling us to act immediately to mitigate any risks.
Daily Cloud Backup
For ultimate security of your website, your site should be backed up every day to a cloud storage.
We do this automatically for you and keep the previous 90 days of backups.
Should anything happen to your website or your web hosting service. We can recover your site to any day in the previous 90 days.
If needed, we can even move it to another host or even a completely different domain.
Regular Maintenance & Updates
The number 1 reason WordPress sites get hacked is from a lack of maintenance.
In addition to our 24/7 monitoring for issues, our clients sites get Theme, Plugin and Core updates done every single week.
Any Themes or Plugins with newly identified vulnerabilities detected on Daily Security Scans get done immediately.
Broken Link Checks
Clicking on links that go to “Page not found” is just plain frustrating for users. Broken links also affect your SEO results.
Broken links may occur through mistakes when adding or editing content. They can also occur when you have links to external URLs that either close down or change.
Our Broken Link checking continuously checks your entire site for invalid links and notifies us as soon as any are detected.
Professional Support
Our Gurus are here to help you with whatever you need.
Fixing problems, Assisting to add or change content, Changing Menu Structures, Installing Themes or Plugins, Identifying the cause of issues or just general questions and advice.
Whatever you need, our customer get fast and qualified support.
Performance Enhancements
A slow website is just plain frustrating!
Optimising how quickly your web pages load is important for both your Google SEO rankings and your end users experience.
There are many things that will affect the speed of your website. We use proven processes to make your site work as fast as it possibly can.
Even better if we host the site, we use LiteSpeed and LSCache to make your site ultra-fast.
SEO Keyword Monitoring
Keeping track of how well your targeted keywords are performing in Google is so important. Especially if you are paying an SEO expert to manage this for you.
WPEasy monthly reports conveniently includes this information for you.
Woocommerce Reporting
Are you using Woocommerce for your shopping cart?
Want to know how well your store is doing and how you can improve sales?
Our monthly reports will show you a simple-to-follow summary of how products and categories are selling, How Promotions are performing and the sales volumes by day.
Our customer find this report extremely useful for deciding how to manage, price and promote products.
Training / Education
Just curious or want in-house staff to manage your website content?
Our plans include support to help you with whatever you want done with your website.
If you prefer, we can also train your staff to make changes and updates for you.
Our Gurus are here to help you
We don’t outsource to cheap off-shore support services.
Our Gurus are all experienced with WordPress and are based right here in Australia.
Level 1 Gurus: have the skills to work with and resolve most WordPress issues.
Level 2 Gurus: have the skills to Optimise your website performance and resolve Hosting issues.
Level 3 Gurus: have the skills to troubleshoot Themes and Plugins at a coding level.
The great news for you is that our customers get access to all three levels. So no problem is too big or too small.
Monthly Reporting
Our customers love their monthly reports. They get a simple-to-understand report detailing all the work we have done to keep their site safe, secure and fast.
Reports include: Broken Link checks, Uptime report, Daily Security Scans, Daily Backups, Theme, Plugin and Core Updates, SEO Keyword performance and Woocommerce store performance (if installed)